Frequently Asked Questions - FAQ

Q: Do you offer discreet shipping?
A: Yes! Every order is shipped in plain, secure packaging with no mention of Cotton Tail Diapers on the outside.

Q: How do I choose the right size?
A: Each product page includes a size guide. If you’re between sizes, we recommend sizing up for comfort and security.

Q: Who are your products for?
A: Cotton Tail Diapers are designed for anyone who values comfort, confidence, and softness—whether you manage incontinence, prefer extra protection, or simply enjoy the feeling of security our products provide. We are ABDL-aware and proudly inclusive of diverse needs and expressions.

Q: Are your diapers reusable or disposable?
A: Our printed diapers are disposable for maximum absorbency and convenience. Our plastic pants are washable and reusable, designed to be worn over diapers for extra protection.

Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, and Shopify Payments. All transactions are secure and encrypted.

Q: What is your return policy?
A: For hygienic reasons, we cannot accept returns on opened diapers or plastic pants. If your order arrives damaged or incorrect, please contact us and we’ll make it right.

Q: Do you ship internationally?
A: Not yet! For now, Cotton Tail Diapers ships within the United States only. We hope to add international shipping in the future as we grow.

Q: How do I care for plastic pants?
A: Rinse after use, hand-wash in warm water with gentle detergent, and air dry. Avoid high heat or harsh chemicals.

Q: Can I sign up for updates?
A: Absolutely! Join the Bunny Family newsletter to be the first to hear about new prints, product launches, and exclusive offers.